Terms & Conditions
Last modified on March 24, 2025
Introduction
Welcome to Gluvafit (“Website”). These Terms & Conditions govern your use of the Website and the services provided by Gluvafit (“we”, “us”, or “our”). By accessing or using the Website, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, you may not access the Website or use any services.
These Terms & Conditions apply to all Consumers of the Website, including without limitation Consumers who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms & Conditions carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.
The Federal laws and Colorado state laws will govern these Terms & Conditions and any dispute of any sort that might arise between you and Gluvafit or its associates.
Definitions
For the purposes of these Terms & Conditions, the following terms shall have the meanings ascribed to them below:
“Agreement” means the contract formed between the Company and the Consumer upon the Consumer’s acceptance of these Terms & Conditions by accessing or using the Platform.
“Consumer” means any individual who accesses, uses, or makes a purchase through the Company’s platform.
“Company” means Gluvafit, a platform for the sale of dietary supplements and related products.
“Company" means Controller, a corporation organized under the laws of Colorado, with a registered office at 8 The GRN, Suite B, Dover, DE 19901.
“Order” means any request by a Consumer to purchase one or more Products through the Platform.
“Personal Data” means any information relating to an identified or identifiable natural person as defined under applicable data protection laws.
“Platform” means the online environment accessible at Gluvafit where the Company offers and sells Products to Consumers.
“Products” means the dietary supplements and related products offered for sale on the Company’s platform.
“Services” means all functionalities and features provided by the Company through the Platform, including but not limited to browsing and purchasing Products, accessing product information, and receiving customer support.
“Terms & Conditions” means this document, which outlines the agreement between the Company and the Consumer regarding the use of the Company’s platform and the purchase of Products.
Scope of Services
The Company operates an online platform accessible at GluvaFit (the “Platform”), which is designed to offer and sell dietary supplements and related products (collectively, the “Products”) to Consumers. The scope of services provided by the Company to the Consumer under these Terms & Conditions includes, but is not limited to, the following:
Access to a catalogue of Products for the purpose of browsing and purchasing.
Provision of detailed information regarding the Products, including descriptions, pricing, and usage instructions.
Facilitation of the purchase process, including the collection of payment and arrangement for the delivery of Products purchased by the Consumer.
Customer support services to assist with inquiries, complaints, or issues related to the use of the Platform or the Products.
It is expressly understood that the Company’s responsibility is limited to the provision of the Platform, the sale of Products, and related support services. The Products are dietary supplements that have not been evaluated by the Food and Drug Administration. These Products are not intended to diagnose, treat, cure, or prevent any disease. The Company expressly disclaims and does not assume any responsibility or liability whatsoever for any direct, indirect, or consequential effects or outcomes resulting from the Consumer’s use or misuse of the Products, including but not limited to any health issues, personal injury, property damage, or adverse reactions. Consumer assumes all risks associated with the use of the Products. The Consumer is advised to consult with a healthcare professional before using any dietary supplement product.
Consumer Rights
This clause outlines the rights of the Consumer in accordance with the Federal and Colorado state laws, ensuring that the Consumer’s interests are protected when engaging with the Company through the Platform.
Right to Information: The Consumer has the right to clear, truthful, and complete information about the Products, including their prices, main characteristics, availability, and any potential health risks or side effects before making a purchase.
Right to Withdrawal: The Consumer has the right to withdraw from the purchase of a Product without giving any reason within 30 days from the day on which the Consumer, or a third party indicated by the Consumer other than the carrier, acquires physical possession of the Product. This is known as the “cooling-off period.”
Right to Complaints: The Consumer has the right to submit complaints about the Products or the service of the Company. The Company is required to provide an accessible and efficient process for handling these complaints, and must respond within a reasonable timeframe, not exceeding 30 days.
Right to Warranty: The Consumer is entitled to a warranty on the Products, ensuring that they conform to the contract, for a period of one year from the delivery date. This warranty covers any defects or non-conformity of the Products that manifest within this period.
Right to Privacy: The Consumer’s personal data must be processed in accordance with the applicable data protection laws. By using the Website, Consumer explicitly acknowledges, agrees, and provides informed consent to the collection and processing of their personal data, including health-related information, as described in our Privacy Policy. Consumer represents and warrants that they have the legal capacity to provide such consent, including but not limited to the Colorado Privacy Act (CPA), the California Consumer Privacy Act (CCPA), the federal Privacy Act of 1974, the Health Insurance Portability and Accountability Act (HIPAA), and the Children's Online Privacy Protection Act (COPPA), ensuring the Consumer’s privacy and data security.
Shipping Policy
This Shipping Policy governs the shipment and delivery of any Products ordered by the Consumer through the Company’s Platform. By ordering Products from the Company, the Consumer agrees to be bound by this Shipping Policy, which is incorporated into the Terms & Conditions by reference.
Shipping Territory: Products purchased from the Company are available for shipment to addresses within the United States. For shipments outside of the United States, additional terms and conditions may apply.
Shipping Costs: The Consumer will be informed of the shipping costs at the time of purchase. Shipping costs may vary depending on the delivery location and the size of the order.
Delivery Times: The Company endeavours to ship Products within a reasonable time after receiving an order, typically within 5-7 business days. However, delivery times may vary based on the shipping method selected, the destination address, and the availability of the Products.
Tracking Information: Whenever possible, the Company will provide the Consumer with tracking information for their order, allowing the Consumer to track the delivery status of their Products.
Risk of Loss: The risk of loss for the Products passes to the Consumer upon the Consumer’s receipt of the Products. The Company is not responsible for any loss, damage, or delay that occurs after the consumer receives the Products.
Inspection of Products: Upon receipt, the Consumer is advised to inspect the Products for any damage or defects. In the case of any issues, the Consumer should contact the Company immediately to arrange for a return or exchange in accordance with the Company’s return policy.
For any questions or concerns regarding this Shipping Policy, the Consumer is encouraged to contact the Company directly.
Cancellation Policy
In accordance with the Federal and Colorado state laws, Consumers have the right to cancel their order for Products without giving any reason within 30 days from the day on which the Consumer, or a third party indicated by the Consumer other than the carrier, acquires physical possession of the goods. To exercise the right of cancellation, the Consumer must inform the Company of their decision to cancel this contract by an unequivocal statement (e.g., a letter sent by post, fax, or e-mail). The Company will provide the Consumer with a confirmation of receipt of such a cancellation.
To meet the cancellation deadline, it is sufficient for the Consumer to send their communication concerning the exercise of the right of cancellation before the cancellation period has expired. If the Consumer cancels this contract, the Company shall reimburse all payments received from the Consumer, including the costs of delivery (with the exception of the supplementary costs resulting from the Consumer’s choice of a type of delivery other than the least expensive type of standard delivery offered by the Company), without undue delay and in any event not later than 30 days from the day on which the Company is informed about the Consumer’s decision to cancel this contract. The reimbursement will be carried out using the same means of payment as the Consumer used for the initial transaction, unless the Consumer has expressly agreed otherwise; in any event, the Consumer will not incur any fees as a result of such reimbursement.
The Consumer is responsible for returning the goods to the Company without undue delay and in any event not later than 30 days from the day on which the Consumer communicates their cancellation of this contract to the Company. The Consumer will bear the direct cost of returning the goods. If the goods, by their nature, cannot be returned normally by post, the Consumer will bear the direct cost of returning the goods.
The Consumer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Refund Policy
This Refund Policy outlines the circumstances under which Consumers can request refunds for Products purchased from the Company. It forms part of the Terms & Conditions agreed upon by the Company and the Consumer.
Eligibility for Refunds:
Products must be returned within 30 days of receipt for any refunds to be considered.
Products must be in their original, unopened condition, including all packaging and accessories.
A valid receipt or proof of purchase must accompany the returned Products.
Refunds are only applicable to Products purchased directly from the Company’s Platform.
Process for Requesting Refunds:
The Consumer must notify the Company of their intention to return the Product within the specified timeframe.
The Product must be returned to the address provided by the Company, with the Consumer bearing any return shipping costs.
Upon receipt and inspection of the returned Product, the Company will notify the Consumer of the approval or rejection of the refund request.
If approved, the refund will be processed, and a credit will automatically be applied to the Consumer’s original method of payment within a certain number of days.
Exceptions:
Products that are damaged or not in their original condition due to Consumer misuse are not eligible for refunds.
Products purchased through third-party sellers are not eligible for refunds under this Policy.
Sale items are only eligible for refunds at the discretion of the Company.
This Policy is governed by the Federal and Colorado state laws and is subject to change at the discretion of the Company. Consumers are encouraged to review the Policy periodically for any updates.
Privacy Policy
The Website’s Privacy Policy outlines the way the Company collects, uses, and protects the personal data of Consumers. The Company is committed to ensuring that the privacy of Consumers is protected in accordance with applicable data protection laws, including but not limited to the Colorado Privacy Act (CPA) and California Consumer Privacy Act (CCPA).
Personal data collected by the Company may include, but is not limited to, IP address, email address, physical address details, payment information, medical history, weight, and height. This data is collected for the purpose of processing transactions, delivering Products, and improving the Consumer experience on the Platform. The Company complies with the Colorado Privacy Act (CPA) and the California Consumer Privacy Act (CCPA) regarding the collection, use, and protection of personal data.
Consumers have the right to be informed about the collection and use of their personal data, including special categories of data such as health data. The Company will obtain explicit consent from Consumers before collecting or using their personal data for any purpose not outlined in this Privacy Policy, especially for the processing of special categories of data. Consumers have the right to access, correct, delete, or restrict the processing of their personal data at any time.
The Company implements appropriate technical and organizational measures to ensure the security of personal data, protecting it against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
By using the Platform, Consumers consent to the collection and use of their personal data as described in this Privacy Policy. Consumers have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
For any questions or concerns regarding this Privacy Policy or the handling of personal data, Consumers may contact the Company directly through the contact information provided on the Platform.
MARKETING COMMUNICATIONS AND ANTI-SPAM POLICY
To effectively serve our customers, we collect personally identifiable information, which may include names, addresses, phone numbers, email addresses, IP addresses, any notes, testimonials, or comments provided to us or on our websites, and occasionally credit card information when such information is voluntarily submitted by our visitors.
We utilize your personal information strictly for the following purposes:
- To operate, enhance, or promote our services;
- To provide customer service or support;
- To market our products and services through email marketing, SMS marketing, advertising—including retargeting via Google, Facebook, and similar companies—and notifications;
- To perform accounting, administrative, and legal tasks;
- To process payments;
- To assist in fraud prevention;
- To diagnose issues with our servers and software;
- To collect broad demographic information;
- To deliver the products and/or services you have requested;
- To validate your compliance with our Terms & Conditions;
- To improve content and gather feedback;
- To contact you, when necessary, regarding your use of the Website or products.
We will not share your personally identifiable information with third parties without your explicit permission, except in circumstances where it is necessary to fulfill a third-party offer you have accepted from us. By permitting us to collect this information, you will receive information on other products and services that may be of interest to you, including related third-party offers that we may communicate to you. This also allows us to tailor your experience with us to provide the highest quality of service.
By submitting your email address on this Website, you consent to receive emails from us. You may cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe options included in each respective email. We only send emails to individuals who have authorized us to contact them and have purchased products from us, either directly or through a third party. We do not engage in the sending of unsolicited commercial emails, as we are as committed to combatting spam as you are.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, neither the Company nor its directors, employees, agents, affiliates, successors, assigns, or other representatives shall be liable for any direct, indirect, special, incidental, consequential, exemplary, or punitive damages, including but not limited to, loss of data, income, profit, or goodwill, loss of or damage to property and claims of third parties, arising out of or in connection with the use of the Platform or the purchase of Products through the Platform, whether or not such damages were foreseeable and even if the Company has been advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
Notwithstanding the foregoing, nothing in these Terms & Conditions shall exclude or limit the Company’s liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law. The Consumer’s statutory rights under the current consumer protection law are not affected.
DISCLAIMER
Your use of the Product and or Services is at Your own risk. The Products and Services are provided on an "AS IS" and "AS AVAILABLE" basis and are provided without warranties of any kind, whether express, statutory, or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We, together with our subsidiaries, affiliates, and licensors do not warrant that a) the Website will function uninterrupted, will be secure, or will be available at any time or location; b) any errors or defects will be corrected; c) the Website is free of viruses or other harmful components and d) the results of using the Website will meet Your requirements and expectations.
Although each Consumer, including You, has explicitly declared to be at least 18 years old and has also accepted these Terms in which this condition for using the Website is also stipulated, we cannot guarantee that each Consumer is indeed at least 18 years old, nor do we accept responsibility or liability for any communication, or other use or access of the Services by persons under the age of 18 in violation of these Terms.
The Company expressly disclaims all responsibility and liability for any health-related claims that are not approved by any Food and Consumer Product Safety Authority or any other relevant regulatory body, including any claims made by third parties. The Products available on the Platform are dietary supplements intended to support general well-being and are not designed to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration. Consumers should not use the Products as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or health objectives. The Company does not provide medical advice or services. The information provided on the Platform regarding the Products is for general informational purposes only and should not be considered as medical advice.
WE DISCLAIM ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF OTHER CONSUMERS (INCLUDING UNAUTHORIZED CONSUMERS), WHETHER SUCH ACTS OR OMISSIONS OCCUR DURING THE USE OF THE SERVICES OR OTHERWISE. However, we will take reasonable steps to prevent unauthorized use of the Services. Under no circumstances will we be responsible for any loss or damage, including personal injury or death, resulting from any Consumer’s use.
Subscription Services
Subscription Agreement
This Subscription Agreement section is applicable to Consumers who choose to subscribe to the Company's subscription services for regular delivery of Products (the "Subscription Services"). By enrolling in Subscription Services, Consumer authorizes Company to automatically charge the payment method on file according to the selected subscription frequency until cancelled by Consumer in accordance with these Terms. By subscribing to the Subscription Services, the Consumer agrees to be bound by the terms of this Subscription Agreement in addition to the Terms & Conditions set forth above.
Subscription Enrollment
To enroll in the Subscription Services, the Consumer must select the subscription option during the purchase process on the Platform. The Consumer will then select their preferred frequency of product delivery. By completing the subscription enrollment process, the Consumer expressly authorizes the Company to charge their provided payment method on a recurring basis for the duration of the subscription in accordance with the selected delivery frequency and applicable Subscription Fees. The Consumer acknowledges that this authorization will remain in effect until cancelled in accordance with the Cancellation Policy.
Subscription Fees and Payment
The subscription fee ("Subscription Fee") will be clearly disclosed at the time of enrollment, including any applicable taxes, shipping costs, and discounts. The Subscription Fee is subject to change, but any changes will be communicated to the Consumer at least 30 days in advance through the email address associated with their subscription and prominently displayed on the Platform. If the Consumer does not agree to the modified Subscription Fee, they may cancel their subscription without penalty prior to the fee change taking effect. The Consumer's payment method will be charged according to the selected frequency of the subscription plan (e.g., monthly, quarterly), and the Consumer will receive a confirmation email for each charge.
Modification of Subscription
The Consumer may modify their subscription preferences, including the frequency of delivery and the types of Products received, at any time through their account settings on the Platform. Modifications will take effect from the next scheduled delivery date after the changes are made.
Automatic Renewal
Unless the Consumer cancels the Subscription Services in accordance with the Cancellation Policy, the Consumer's subscription will automatically renew on the same terms and continue until cancelled.
Product Availability and Adjustments
If a specific Product is unavailable, the Company reserves the right to substitute a similar Product of equal or greater value to ensure timely delivery under the Subscription Services, provided that such substitute Product contains substantially similar ingredients and is intended for the same use. The Company will notify the Consumer of any such substitutions at least 48 hours before shipping and provide the option to skip that delivery or cancel the subscription without penalty. The Consumer may opt out of receiving product substitutions by updating their preferences in their account settings.
Liability and Disclaimers
The Company's liability and disclaimers set forth in the Terms & Conditions apply to the Subscription Services. While the Subscription Services are provided "as is", the Company warrants that it will use reasonable care and skill in providing the Subscription Services and ensure that all Products meet applicable FDA requirements for dietary supplements. Nothing in these Terms & Conditions limits the Company's liability for death or personal injury caused by its negligence, fraudulent misrepresentation, or any other liability that cannot be excluded by applicable law.
Intellectual Property Rights
The Company and the Consumer acknowledge that all intellectual property rights in the Products, including but not limited to copyrights, trademarks, patents, trade secrets, and any other proprietary rights protected under U.S. federal and state laws, are and shall remain the exclusive property of the Company or its licensors. The Consumer agrees not to copy, modify, distribute, sell, or create derivative works from the Products without the explicit written consent of the Company.
The Consumer further acknowledges that the Platform and all related graphics, logos, and service marks are trademarks of the Company or its licensors and are protected under U.S. federal and state laws and international treaties. The use of these trademarks by the Consumer is strictly limited to what is expressly permitted under the Terms & Conditions or with the prior written consent of the Company.
Any unauthorized use of the intellectual property of the Company may result in legal action and the enforcement of rights under U.S. federal and state laws and applicable international treaties. The Consumer is advised to respect the intellectual property rights of the Company to avoid any potential legal disputes.
Governing Law and Jurisdiction
This Terms & Conditions agreement and any disputes arising out of or relating to it shall be governed by and construed in accordance with the laws of the State of Colorado and applicable United States federal laws, without giving effect to any choice of law or conflict of law provisions. The parties irrevocably submit to the exclusive jurisdiction of the state and federal courts located in Denver, Colorado for the resolution of any disputes, controversies, or claims arising out of or relating to this agreement, including its formation, interpretation, breach, termination, validity, or enforceability.
The Consumer acknowledges that by agreeing to these Terms & Conditions, they are submitting to the jurisdiction of the competent courts of Denver, Colorado, or where required by law, the federal courts of the United States, for the resolution of any disputes that may arise under this agreement.
Amendment and Termination
The Company reserves the right to amend these Terms & Conditions at any time by providing at least thirty (30) days prior written notice to the Consumer via email or prominent notice on the Platform. Any amendments will be effective upon the expiration of the notice period. The Consumer’s continued use of the Platform following the effective date of any amendments constitutes acceptance of the modified Terms & Conditions. If the Consumer does not agree to the amendments, they must cease using the Platform prior to the effective date.
The Company may terminate these Terms & Conditions and deny the Consumer access to the Platform: (a) immediately and without notice in cases of serious breach by the Consumer, including but not limited to violations of applicable laws, fraudulent activity, or unauthorized access; or (b) for any other reason upon thirty (30) days prior written notice to the Consumer. Upon termination for any reason, the Consumer must immediately cease all use of the Platform and destroy any materials obtained from it. The Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages or compensation arising from termination in accordance with these Terms & Conditions, except where such limitation is prohibited by applicable law. This includes, but is not limited to, loss of profits, data, use, goodwill, or other intangible losses. Upon termination, the Consumer must cease all use of the Platform and destroy any copies of materials obtained from the Platform.
The Consumer may terminate their agreement to these Terms & Conditions at any time by ceasing to use the Platform and notifying the Company of their decision to terminate. Termination by the Consumer does not affect any liabilities or obligations incurred prior to the termination date, including the obligation to pay for Products ordered.
Miscellaneous
This Terms & Conditions document, including all its provisions and the rights and obligations herein, shall be governed by and construed in accordance with the laws of the State of Colorado and applicable United States federal laws. Any disputes arising out of or in connection with this agreement, including disputes on its conclusion, binding effect, amendment, and termination, shall be resolved by the competent courts of Denver, Colorado.
The failure of the Company to enforce any right or provision of these Terms & Conditions will not be considered a waiver of those rights. If any provision of these Terms & Conditions is held to be invalid or unenforceable by a court, the remaining provisions of these Terms & Conditions will remain in effect.
These Terms & Conditions constitute the entire agreement between the Company and the Consumer regarding the Platform and supersede and replace any prior agreements we might have between us regarding the Platform.
The Company reserves the right to amend these Terms & Conditions at any time by providing at least thirty (30) days prior written notice to the Consumer via email or prominent notice on the Platform, unless a shorter notice period is required for security, legal, or regulatory reasons. It is the Consumer’s responsibility to check these Terms & Conditions periodically for changes. Your continued use of or access to the Platform following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.
These Terms & Conditions do not create any agency, partnership, joint venture, employment, or franchisee relationship between the Company and the Consumer.
Contacts
If you have any questions about this Policy, you can contact us:
by email: [email protected]
Legend
Platinum Group Solutions LLC – shortest version of the Company’s name.
Platinum Group Solutions LLC – full name of the Company.
[email protected]– official Company’s email.
https://www.getgluvafit.com – the domain of the website where you use the Privacy Statement.
31/03/2025 of this Privacy Policy.
Company registration number:
8 The GRN, Suite B, Dover, DE 19901, United States – legal address of the Company.
Official phone number of the Company: +822 701 7538
